Terms and Conditions
1. Acceptance of Terms: By accessing or using our website, you agree to adhere to and be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.
2. Services Offered: We provide a variety of travel services, including but not limited to,packaged tours, flight bookings, and accommodation arrangements. These services are available to both domestic and international travellers.
3. Booking and Confirmation: All bookings made on our website are subject to availability and confirmation from the respective service providers. Customers are required to provide accurate details during the booking process. Incorrect information may lead to the cancellation of bookings at the customer’s expense.
4. Pricing and Payment: Prices for our services are subject to change without prior notice. Customers will be charged the price applicable at the time of booking. Payments must be made in full or as specified during the booking process. Any additional charges, such as taxes, service fees, or currency exchange rates, are to be borne by the customer.
5. Cancellation and Refund Policy: Cancellations must be made in writing via email to our support team. The following refund policies apply:
o Package Tours: Refunds are provided based on the cancellation period. Cancellations made 30 days prior to departure will incur a 10% cancellation fee. Cancellations made less than 30 days prior are subject to higher charges or may be non-refundable.
o Flight Bookings: Refunds are subject to the airline’s cancellation policy and may include additional service charges.
o Accommodation Bookings: Refunds depend on the cancellation policy of the accommodation provider. Please note that processing refunds may take up to 14 business days.
6. Privacy Policy: We value your privacy and are committed to protecting your personal data. Information collected during the booking process, including name, contact details, and payment information, is used solely for booking and improving our services. We do not share
your information with third parties, except as required to fulfil your travel arrangements. For more details, please refer to our [Privacy Policy Link].
7. Liability Disclaimer: Our agency acts as an intermediary between customers and travel service providers, including airlines, hotels, and transport services. We are not responsible for any losses, damages, or injuries arising from the use of these third-party services. Customers are strongly advised to purchase travel insurance to cover unforeseen circumstances.
8. Travel Documents: Customers are responsible for ensuring they have valid passports, visas, and any other required travel documents. The agency cannot be held liable for delays, cancellations, or additional costs incurred due to invalid documentation.
9. Website Use: Customers are prohibited from engaging in any fraudulent activity or unauthorized use of the website, such as making false bookings or tampering with website functionality. All content on this website, including text, graphics, and images, is the property of the agency and protected under intellectual property laws.
10. Governing Law: These terms and conditions are governed by the laws of [Your Country/Region]. Any disputes will be resolved under the exclusive jurisdiction of [Your Jurisdiction].
11. Amendments: The agency reserves the right to modify these terms and conditions at any time without prior notice. Continued use of the website signifies acceptance of the updated terms.
12. Contact Us If you have any questions or concerns, please reach out to us:
Email:[amberrholidays@gmail.com]
Phone: [8989105051]
